ADVANTAGES

1AIRPORT INFORMATION POINT

Our company has an information point at the Alicante-Elche Airport on Arrivals Hall. This person will assist you and answer all yours questions for the use of the taxi and the amount of any journey. This service has the following schedule:

  • Everyday
  • From 09am till 1am (night time)
  • Throughout the year (but christmas day and new year)

* Currently, due to global pandemic, we have this service restricted, ask us to know the availability of our company person.

2Tourist Advice

Official Alicante-Elche airport taxis can drive you to any destination you request and impart useful tourist advice concerning the area: hotels, restaurants, hospitals, medical centres, supermarkets and entertainment areas.

Do not use unofficial taxis: they can only take you from the Airport to their home city.

3Is there a claim process if I am unsatisfied with the service?

Official Alicante Airport taxis carry reclamation forms, and they can provide you with a receipt for services rendered. If you have a complaint regarding the taxi service, you can bring it up with the taxi driver or with our office:

965 45 82 57 or incidencias@radiotaxielche.es

Do not use unlicensed taxis (they are illegal): if you are unhappy with the service you cannot complain.

4Will I share a taxi?

Official Alicante Airport taxis have been designated enough spots by the Spanish Government to insure traveller comfort. They are private taxis only for you and yours. We have taxis from 4 until 7 passengers and all luggage is stored in the boot. The amount of luggage you are carrying is not an issue: we own vehicles that can accommodate everything, even golf bags. We will get you to your destination in comfort.

Do not use unlicensed taxis (they are illegal): you will have to share the taxi with strangers or squeeze into 7 person cars, with your luggage balanced atop your lap.

5Could the competition offer me a better rate?

The maximum rate for interurban services is fixed by “Conselleria de Vivienda, Obras Públicas y Vertebración del Territorio de la Comunidad Valenciana”, and you can check it on el DOGV Nª 8166 de 09/11/17.

Today there is a lot of price competition in transport sector, but we are the official taxi service of Alicante-Elche airport and offer you a safe and reliable journey:

  • Our taxis pass VTI every year (even if they are new)
  • We have at the airport all kind of child restraint systems for you
  • Our taxis pass an examination from Elche Town Council
  • Our taxis have the passenger insurance required by law

Do not use unlicensed taxis (they are illegal): you must take into account that while the rates are similar, you cannot be certain the vehicle has passed inspections.

6When I book a taxi, will I be travelling in a good, reliable car?

We are the only official taxi company licensed to work at the Alicante-Elche Airport, with a 170-taxi fleet with all sorts of different models: sedans, estates, luxury cars, minivans (up to 7 passengers) and Eurotaxis (adapted for people with reduced mobility).

With the official Alicante Airport taxis, rest assured you are completely safe. They possess one of Europe’s most modern floats, given that their vehicles are, on average, less than 4 years old. They are up-to-date with all the annual required technical inspections and guarantee that you are travelling with a professional behind the wheel.

Do not use unlicensed taxis (they are illegal): they are not subject to the inspections required by the Spanish Government to transport travellers.

7Will I travel safely in official taxis?

Do not use unlicensed taxis (they are illegal): they do not possess the insurance required by the Spanish Government to transport travellers. With official taxis, you and your loved ones will be protected in the off-chance of an accident, with insurance up to €350,000. Remember: your safety comes first.

Do not use unlicensed taxis (they are illegal): they are not subject to the inspections required by the Spanish Government to transport travellers.

8How can I identify official Alicante Airport taxis?

Official Alicante-Elche airport taxis feature a distinctive symbol on their front doors, the city of Elche’s coat of arms, and a licence number granted by the city government. These taxis feature a double green stripe that traverses the car from front to back.

9Is there an advantage to advanced payment?

You will be subject to a discounted price, along with a series of benefits added on to the normal taxi service:

  • You will have a taxi waiting for you at any hour of the day, even if your flight is delayed for hours.
  • 24 hours a day, 365 days a year.
  • You will be greeted by a person waiting for you in the terminal’s arrival hall with your name on a placard.
10Can I travel with children?

We are the official taxis from airport Alicante-Elche Miguel Hernández, so we have all sorts of child restraint systems to offer a safety trip for you and your children.

Do not use unlicensed taxis (they are illegal): if the baby seat is unsafe or it is wrong for your baby age, you can NOT change it.

11Can I pay with a bank card?

Official Alicante-Elche airport taxis provide you various methods of payment available:

  • VISA card
  • MASTERCARD card
  • MAESTRO card
  • AMERICAN EXPRESS card

Apart, you can also pay with your smartphone or through NFC or Bizzum.



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(+34) 965 42 77 77
radio@radiotaxielche.com


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Radio Taxi Elche COOP.V CIF: F-54725056 C/ Blas Orts Sanchez n.15 Bajo 03203 Elche (Alicante) España - Inscrita en el Registro de Cooperativas de Alicante con el nº A-1751
Se acordó crear la presente página web en Asamblea General Extraordinaria de Fecha 9 de Diciembre de 2015.

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